Maintenance Request Sample Lease Internet Support

Maintenance Request

If you have an emergency maintenance request that affects your health or safety or an active water leak, please call or text 979-324-5343 and 979-422-5660. You MUST also fill out the maintenance request below as all requests need to be in writing. If you have a life-threatening emergency, dial 911.

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Please fill out the form below and include a valid phone number and email address so that our maintenance staff can contact you to set up an appointment. Per your lease, maintenance is done during our normal business hours of M-F 9am-5pm.

Your Name (required):

Your Email (required):

Your Phone #(required):

Your Location (required):

Your Unit# /Address:

Support Topic (required):

Please describe your maintenance request here:(required):

(check here ) Yes, We/I understand that except in cases of imminent danger to persons or property, all maintenance requests will be performed Monday thru Friday (9 a.m. to 5 p.m.). We/I understand that under some circumstances we may need to pay in advance for costs we may be liable for under the lease.

(check here ) Yes, We/I understand that A/C issues that do not represent water damage are not considered an emergency and will be processed as a non-emergency maintenance request.

(check here ) Yes, I/We understand that if a service trip is made and there is not a problem found with the reported equipment OR a problem was found but was a result of either tenant negligence or lack of normal maintenance that the tenant(s) is/are responsible for, the service trip and repair charges will be billed back to the tenant(s).

(check here ) Yes, We/I Understand that if I submit an incorrect email address, phone number or otherwise provide incomplete information above this maintenance request will not be processed.

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