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Yes, We/I understand that except in cases of imminent danger to persons or property, all maintenance requests will be performed Monday thru Friday (9 a.m. to 5 p.m.). We/I understand that under some circumstances we may need to pay in advance for costs we may be liable for under the lease.

Yes, We/I understand that A/C issues that do not represent water damage are not considered an emergency and will be processed as a non-emergency maintenance request.

I/We understand that if a service trip is made and there is not a problem found with the reported equipment OR a problem was found but was a result of tenant negligence or lack of tenant required maintenance or a tenant responsibility for repair as outlined in the lease, that the service trip and repair charges will be billed back to the tenant(s). I/We understand that checking and resetting breakers and GFI’s are our responsibility and have confirmed they are not the cause.

Yes, We/I Understand that if I submit an incorrect email address, phone number or otherwise provide incomplete information above this maintenance request will not be processed.

Yes, We/I understand that we will need to meet the repairman for access into our unit and be present for the repair.

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